npl11 Terms of Use for Your Account, Bonuses and Payouts

Agreeing to the Rules Before You Play

Creating an account at npl11.cam means you accept this document together with the privacy policy and the conditions attached to any offer you claim. If a clause does not suit you, the right step is to stay out rather than play on and dispute it later.

You take part as an individual, not as a company or as an agent acting for another person. You must be 18 or older. We can ask for proof of age at any time, and an account found to belong to a minor is closed immediately.

Your Account and What We Expect From You

One account per person, one per phone number and one per payment wallet. Sharing a phone with family is fine, but each adult needs a separate login. The name and date of birth you type at sign-up must match the documents you send us later, because a mismatch at payout stage is the most common reason a request sits in review.

Passwords and device safety

Keep your password to yourself. If someone else uses your account with your permission, every bet on it is treated as yours. Tell live chat as soon as you think another person has logged in; we can freeze the account while you change the password.

Money In: Deposits and the First Bonus

Deposits start at ৳450. bKash, Nagad, Rocket, Upay and bank transfer usually reach your balance in about a minute, and the money is ready for play straight away unless an offer is attached to it.

A first deposit qualifies for the welcome offer: 225% extra up to ৳15,500. Bonus money is not withdrawable on its own. It has to be turned over 23 times within 7 days on the games listed in the offer, and the percentage applies once per person, per household and per wallet number. Later top-ups can earn a 24% reload bonus while that offer is active in your account.

Withdrawals, Limits and Review Times

Request at least ৳600 when you want money out. Standard requests reach your mobile wallet in roughly 38 minutes, with a daily cap of ৳215,000 that rises as your VIP level goes up. The first payout of an account takes longer, up to 6 hours, because we read the documents you send.

1. 1

   Add the wallet in the cashier

   Type the bKash, Nagad, Rocket or Upay number you want the money sent to. The name on that wallet must be your own.

2. 2

   Send your documents once

   Upload a photo of your National ID card, passport or driving licence, plus a picture of yourself holding the same document.

3. 3

   Wait for the review to clear

   Most checks finish within 2 hours of the files arriving. After that, later withdrawals skip this step and follow the normal timing.

How npl11 Bonus Rules Work

Every offer carries its own conditions, and two of them decide whether you can cash out: turnover and game weight. Some titles count fully toward turnover, live tables and fishing games usually count less, and a few do not count at all. The full list sits in the offer text inside your account.

Cashback, reload credit and referral money are separate from the welcome package. Cashback returns 1.7% daily on qualifying losses, and the referral reward is ৳200 once the friend you invited makes a first deposit that meets the minimum.

Play we treat as bonus abuse

Covering both sides of the same market on two accounts, passing money between wallets to build turnover, or staking the bonus on one low-risk bet and withdrawing the rest are all treated as abuse. In those cases the bonus and anything won from it can be removed, while your own deposit is returned.

The VIP Ladder and Higher Limits

Turnover is counted on settled bets over a calendar month, and your level is recalculated at the start of the next one. Each step adds cashback and lifts the daily withdrawal ceiling.

Games, Providers and Published RTP

Roughly 1,700 titles sit in the lobby from Evolution, Ezugi, Playtech, Pragmatic Play, Red Tiger, CQ9 and JDB. Each game page shows the theoretical return to player. That number describes millions of spins, not your session: a game listed at 97.4% can still take a whole balance in one evening.

Odds on cricket and football markets are fixed at the moment you confirm the bet. If a market settles wrongly because of a data feed error, we correct it and adjust the balance to what it should have been.

Payments We Accept Across Bangladesh

All four mobile wallets are local, and bank transfer works from most banks in the country. Use an account in your own name. Money sent from a relative's wallet is returned to the sender, and the balance is held while we sort the mismatch out.

• bKash Deposit about 1 min · Withdrawal about 38 min
• Nagad Deposit about 1 min · Withdrawal about 38 min
• Rocket Deposit about 1 min · Withdrawal about 38 min
• Upay Deposit about 1 min · Withdrawal about 38 min
• Bank transfer Deposit about 1 min · Withdrawal about 38 min

Using the npl11 App on Your Phone

The app is free and weighs 36 MB. Version 3.3.16 runs on Android 7.0 and newer. Install the APK from our own download page rather than a mirror site, since copies elsewhere may carry changed code. Updates sit on top of the old file, so your login and balance stay as they are, and mobile data charges from your operator are yours to cover. Log out before you hand the phone to anyone else.

When We Limit or Close an Account

Accounts get restricted for a short list of reasons: matched betting across two logins, a wallet already used by another player, a chargeback filed after a deposit, or traffic that looks automated. In those cases we may pause withdrawals while the review runs and ask for documents.

Closing an account for any other reason is your choice. Tell live chat and we settle the balance, minus any bonus that has not met its turnover. Money from a closed account goes back to the wallet it came from.

Changing These Rules

We rewrite this page when payment routes, bonus conditions or local rules change. The version in force is always the one published here, and it covers bets placed after the edit. If a new clause works against an offer you already started, the conditions you accepted at the time stay in place until that offer ends.

Check the page after a large app update, and keep a copy of any offer email you relied on when you deposited.